Privacy Policy

Introduction

At Genzkool Ltd (“we,” “our,” “us”), your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our marketing automation platforms, CRM services, and digital advertising. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the website or our services.

Information We Collect

We may collect the following types of information from our customers and website visitors:

  • Personal Identification Information: Your name, email address, phone number, postal address, and any other information you provide when filling out forms on our website or social media platforms.

  • Technical Data: Information about your device, IP address, browser type, and usage patterns when interacting with our website or digital platforms.

  • Cookies and Tracking Technologies: We may use cookies, pixels, and other tracking technologies to collect information about your browsing habits on our website, allowing us to improve user experience and deliver targeted advertisements.

  • Social Media Information: Information collected when you interact with us via social media platforms such as Instagram or Facebook.

  • Client Information: Data you provide us as part of your business dealings, such as your company name, transaction data, and other business-related information for marketing and CRM purposes.

How We Use Your Information

We use the information we collect for the following purposes:

  • To deliver and maintain our services.
  • To manage and respond to inquiries or requests for further information.
  • To customize your experience with targeted marketing, including email campaigns, social media advertisements, and more.
  • To maintain the functionality and security of our website.
  • To improve our products and services based on feedback.
  • To comply with legal obligations.

Sharing of Information

We do not sell, trade, or rent your personal information to others. However, we may share your information with:

  • Service Providers: Third-party companies who help us run our business, including cloud storage providers, CRM services, and analytics platforms. These third parties are contractually obligated to protect your information and are only permitted to use it in accordance with our terms.

  • Legal Compliance: We may disclose your personal information if required to do so by law or in response to a legitimate request from law enforcement authorities or other government officials.

Your Data Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct or update any inaccurate information.
  • Deletion: Request that we delete your personal data, subject to legal obligations requiring its retention.
  • Object to Processing: Opt-out of certain types of data processing, including direct marketing and profiling.
  • Data Portability: Request a copy of your personal data in a commonly used format.

To exercise any of these rights, please contact us at hello@genzkool.com.

How We Protect Your Data

We use reasonable organizational, technical, and administrative measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you choose to stop using our services, we will delete your data upon request, subject to any legal retention obligations.

Children’s Privacy

Our services are not directed to anyone under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with the date of the last update. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, feel free to contact us at:

Genzkool Ltd
Haywards Heath, West Sussex
hello@genzkool.com